Shipping policy

Shipping Policy

Thank you for shopping with us! Below is important information regarding our shipping process for both domestic and international orders.

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Domestic Shipping (United States)

All orders are processed within 2–3 business days. Once your order is shipped, you’ll receive a tracking number via email.

Shipping times vary by location, but most domestic orders are delivered within 3–7 business days after processing.

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International Shipping

We proudly ship worldwide!

Please note:

• International orders may be subject to import duties, taxes, and customs fees upon delivery, depending on your country’s regulations.

• These charges are not included in the product or shipping costs at checkout.

• Customers are fully responsible for paying any applicable duties, taxes, or handling fees imposed by their country upon delivery.

• Refusal to pay these fees may result in the package being returned, abandoned, or destroyed. In such cases, we are unable to offer refunds for shipping costs or the original purchase.

We recommend checking with your local customs office for detailed information before placing your order.

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Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking updates to appear.

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Questions?

If you have any questions about your order or our shipping policy, feel free to contact us at hello+AFL@newwavepress.co